Camping experience

• Some activities may involve materials that could trigger allergies, such as food, essential oils, or items used in craft workshops. To ensure your safety and comfort, please inform us in advance of any allergies you or your group members may have when making your reservation.

Refund and Exchange Policy

• You may cancel your reservation and receive a full refund if the cancellation is made three or more days prior to the booking date.
• If you cancel one day before the booking date, you may only reschedule the date or time of your booking, subject to availability.
• No refunds or changes can be made on the same day of the event or booking.
• Please submit your refund request through the "Contact Us" page on our website.
• We regret that we are unable to refund any fees paid via credit cards.
• We recommend reviewing the refund policy carefully before confirming your booking to ensure a smooth and hassle-free experience.

Appropriate Attire

It is recommended to wear comfortable clothing suitable for the nature of the activity you choose.

• For outdoor activities: Lightweight and movement-friendly attire is preferred, along with a hat for sun protection if the activity takes place during the day.
• Footwear: Comfortable, closed-toe shoes are advised to provide support and protection during the activity.

Choosing the right attire ensures you can enjoy the activity with ease and safety.